Best Insurance Companies

TOP 10 Best Car Insurance Companies

  1. Geico
  2. Esurance
  3. Liberty Mutual
  4. State Farm
  5. All State
  6. Progressive
  7. AAA (Triple A)
  8. 21st Century Insurance
  9. Nationwide
  10. USAA


  1. United Health Group
  2. Wellpoint Inc. Group
  3. Kaiser Foundation Group
  4. Aetna Group
  5. Humana Group
  6. HCSC Group
  7. Coventry Corp. Group
  8. Highmark Group
  9. Independence Blue Cross Group
  10. Blue Shield of CA
  11. Cigna Health Group
  12. BCBS of MI Group (Blue Cross Blue Shield)
  13. Health Net of CA
  14. BCBS of NJ Group
  15. BCBS of FL Group
Survey from
Best car insurance companies
  • USAA: The company scored a total score of 98 out of 100, with 90% of customers saying they would recommend USAA to friends and 98% already planning to renew their policy. Note: USAA only sells to members of the military and their families. 
  • Auto-Owners Insurance: The company scored approximately 86 out of 100. While many customers were pleased with their claims processing and customer service, the reviews regarding "value for price" were not as positive as those provided by USAA customers. Only 71% said they would recommend the company to a friend.
  • Hartford Financial Services: Putting it in third place, feedback from customers gave Hartford an overall 83 out 100 points. SIxty-nine percent would recommend Hartford to friends. The company claims customers have saved an average $382 on car insurance by switching to Hartford.
Best home insurance companies
  • USAA: The military-friendly insurer earned the top spot in the home insurance study as well, scoring a 98 out of 100. Ninety-eight percent of customer said they would renew.
  • Amica Mutual: The company actually received the top award recipient in JD Power's National HomeOwner's Insurance Study in 2011 (for the 10th consecutive year) and continues to be a top-contendor in the recent Insure study. The company earned a near 98 out of 100 in overall customer satisfaction.
  • Chubb: The insurer scored a 92% in overall customer satisfaction. It performed slightly less in the "value for price" category. Still, a full 100% of customers said they plan to renew. As one customer in California reviewed, "Chubb is expensive but highly reliable and service is good."
Best life insurance companies
  • Ameriprise Financial: In general, the feedback for life insurance companies appeared less enthusiastic, and that may have to do with the fact that there's not as much interaction with a life insurance agent than, say, a car or home insurance agent. Ameriprise earned the top spot in this category with an overall score of 90 out of 100. "Ameriprise has made good suggestions on other parts of my portfolio, so I tend to trust them. The rates could be lower, but I believe I am getting the best rates for my situation," says one reviewer from Washington. Seventy-five percent of customers would recommend Ameriprise to a friend.
  • TIAA-CREF: Just one point behind Ameriprise, TIAA-CREF received an 89 out of 100 for overall customer satisfaction, seeming to perform slightly less when it comes to customer service. Note: TIAA-CREF sells only to employees of nonprofit organizations.
  • Transamerica: Sixty-five percent of customers say they would recommend the company to a friend.
Best health insurance companies
  • Blue Cross Blue Shield of Illinois: Just because a company ranked high in this category doesn't mean it's amazing. I guess that shows how Americans feel about the health care industry -- and the fact that many employees simply opt into their company-sponsored plan without shopping around.  Most said they would renew probably because they have no cheaper alternatives. While Blue Cross Blue Shield of Illinois ranked #1 in the study, it scored an overall score of 85 out 100, with only 63% of customers saying they'd recommend the company to a friend. 
  • Horizon Blue Cross Blue Shield of New Jersey: Nearly tying for first place with its Illinois counterpart, 61% of customers with BCBS of NJ said they would recommend the insurer to a friend. While 98% said they would renew, some customers seemed unhappy with cost. 
  • Kaiser Permanente: The overall score was 84 out of 100, with 58% saying they'd recommend the insurer to a friend. Some customers voiced similar complaints about high out-of-pocket costs.